Frequently Asked Questions
Everything you need to know about shopping with Noirvere.
What are your shipping times and costs?
We offer standard shipping (5-7 business days) and expedited shipping (2-3 business days). Shipping is free on all orders over $75, while a flat rate applies to smaller orders based on your location.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original, unused condition with all tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
Noirvere accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
How do I ensure I'm ordering the right size?
Every product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the most comfortable fit.